People Business Partner

WA. Technology is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets. We offer a state-of-the-art iGaming platform, turnkey solutions, and standalone products that empower operators to enter or expand into emerging markets quickly and easily.

The WA.Platform is a fully scalable and customisable solution, featuring over 75 game providers, 6,400+ games, and support for multiple currencies, along with access to over 80 payment methods. WA.Technology enables operators to build their own casino, sportsbook, lottery, fantasy, or poker business precisely as they envision it.

What's the role?

As People Business Partner for our Operations and Commercial departments, you'll play a vital role in supporting the leaders and all the people within those teams throughout their entire journey. This includes helping with competency mapping, providing talent acquisition support, ensuring smooth onboarding experiences, fostering success management, promoting engagement, and facilitating continuous learning and development.

One of your exciting responsibilities will be taking full ownership of creating our engagement function, and we'll be using Gallup Q12 surveys to measure and enhance employee engagement. Your role will involve implementing and rolling out the engagement program, as well as educating and training our people to get the most out of it.

You won't be doing this alone! You'll be working closely with a people team, which consists of two skilled business partners, a talented people operations specialist, and two dedicated Talent Acquisition Partners as well as Office managers. Together, you'll make a real impact on our company's success. You'll be reporting to our Chief People Officer, who values your input and supports your growth in this dynamic role.

All the responsibilities we entrust in you:

• Act as the first point of contact for leaders and all people in the departments you support.
• Engage with and create strong relationships with leaders to ensure strategic collaboration and decision making efforts
• Become an extension of the departments you support by understanding their needs, providing proctive and effective solutions to situations and encourage growth and development in line with Taking an active role in understanding the business and its people in its entirety and use this knowledge to design objectives that are impactful towards both.
• Assist in the day-to-day administrative and operational duties to drive the overall functioning of the People Department where necessary
• Be a friendly face for our people for any general inquiries, offering guidance in line with our internal policies and local legislation.
• Ensure other departments have the necessary people information in order for them to carry out their functions .
• Support maintenance of personnel files and data;
• Act as a change expert to ensure smooth organization transition and clear communication of such
• Lead the development and execution of policies, procedures, initiatives and projects consistently 
• Own and follow up on people issues and work together with respective leaders to resolve them as smoothly as possible, in line with internal expectations, procedures and legislation
• Support in keeping the business competitive and thriving by consistently keeping oneself updated on industry and department related news and trend and converting these to internal projects and objectives where necessary, 
• Promote a positive work climate to support the attraction and retention of talent in the business through strong personal behaviours which align with our values.
• Help create an internal culture by investing in defining, creating and maintaining a strong leadership presence.

Your areas of knowledge and Expertise

• Experience with Gallup Q12 engagement survey and their platform 
• Ability to manage the business objectively and 
• Experience dealing with unions
• Ability to find solutions to situations in a proactive and timely way
• Confidence to proactively suggest and make decisions to keep the business moving smoothly
• Ability to balance People and Business needs
• Excellent communicator who provides perspective to situations with intention to align and solve whilst also strengthening relationships in the mean time 
• Ability to create a sense of trust and loyalty to people within the business