Business Analysis Team Leader

Business Analysis Team Leader

Responsibilities

• Be an effective member of the Business Analysis leadership team, taking action to set direction and provide leadership for the team
• Manage team onboarding, activity, and capacity, putting the right people with the right skills in the right place at the right time,
• Manage performance by setting objectives, conducting performance reviews, regular one to one discussion, agreeing personal development plans and all line management duties for direct reports
• Take an active role as a Business Analysis by hands-on on CRM and Acquisition analysis
• Collaborate with the marketing team in the design of engaging campaigns that can be analysed and conduct pre campaign analysis.
• Push the team to continuously deliver customer insights and make recommendations by performing post campaign analysis
• Provide support for the development of predictive models, customer segmentation studies, and reports
• Understand performance and explain the story behind the numbers, prepare data sets for the analysis by querying multiple data sources 
• Define and implement measurement strategies producing meaningful marketing KPIs and reports with actionable insights/actions.
• Identify opportunities to improve business/marketing performance Manage Snr. Stakeholder Expectations
• Answer business questions using data and analytic techniques, providing fact-based responses
• Demonstrate the value of your analytical outputs in terms of decision-making improvement.
• Educate business users and leaders on how to measure performance. 

Requirements

• Inspiring, collaborative, and inclusive team leadership skills, especially supporting teams honestly and effectively through change and uncertainty
• Excellent interpersonal, communication and influencing skills, managing relationships at all levels with business
• Versatility to adapt to new challenges and ways of working to deliver results and build a successful team in a changing environment
• Extensive experience (over 5 years) in a data analytics role, ideally in CRM and acquisition analysis from the Gambling industry – big advantage
• Proven experience with designing, developing, and deploying clear and visual dashboards and reports - Power BI - big advantage
• .SQL expert
• Degree in science, economics, mathematics, computer science, or statistics
• Python, R or equivalent – an advantage
• English- fluent speaking and writing capabilities